Terms and Conditions

Terms and Conditions

By using our services you agree to be bound by the following terms and conditions of service, which may change from time to time without notice. This does not affect your statutory rights. Your continued use of the Service following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

Key Service Terms & Conditions:

Maximum liability in case of damage / loss or shrinkage of garments 10 times of the cleaning charges
Missing, unreadable or removed care labels At owner’s risk only
Timeframe for complaint / return 24 hours
Timeframe to report missing garment 24 hours
Re-cleaning, Re-pressing Free of charge


How to contact us.

You can contact us by calling our consumer service team at +971555776608 or by writing to us at info@imagelaundry.ae.

How we may contact you.

If we need to contact you we will do so by writing to you at the email address or calling you at the phone number provided to us in your order.

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