By using our services you agree to be bound by the following terms and conditions of service, which may change from time to time without notice. This does not affect your statutory rights. Your continued use of the Service following the posting of any changes to the Terms of Use constitutes acceptance of those changes.
| Maximum liability in case of damage / loss or shrinkage of garments | 10 times of the cleaning charges |
| Missing, unreadable or removed care labels | At owner’s risk only |
| Timeframe for complaint / return | 24 hours |
| Timeframe to report missing garment | 24 hours |
| Re-cleaning, Re-pressing | Free of charge |
How to contact us.
You can contact us by calling our consumer service team at +971555776608 or by writing to us at info@imagelaundry.ae.
How we may contact you.
If we need to contact you we will do so by writing to you at the email address or calling you at the phone number provided to us in your order.